This 5 series BUNDLE of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. This BUNDLE of Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off. These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. Unit 401 in the series focuses on helping the learner plan for progression Learner outcomes are as follows; 1 Understand own study or training programme 2 Know the facilities & support available in the college 3 Recognise personal strengths (skills, qualities and attitudes) needed for learning and work 4 Agree an action plan for self-improvement Unit 402 focuses on the importance of Managing Personal Finance and covers the following criteria. Learner outcomes are as follows; 1 Understand sources of income and outgoings. 2 Know how to reduce expenditure. 3 Understand how to plan a personal budget. 4 Be able to recognise the products provided by financial institutions. 5 Understand the advantages and disadvantages of borrowing money. 6 Understand how to obtain help with managing own money. Unit 403 focuses on preparing learners for a Work Based Placement Learner outcomes are as follows; 1 Be able to prepare for his/her work experience 2 Be able to plan a journey to work 3 Be able to follow requirements during the work experience 4 Be able to complete a work experience review Unit 405 focuses on the importance of Career Planning and making applications and covers the following criteria. Level 1- UNIT 405- Career Planning and making applications Be able to choose a suitable career pathway Be able to identify a suitable job, training programme or course Understand how to prepare a Curriculum Vitae Understand how candidates are selected for interview Be able to apply for a job, training placement or course Other Units in this series are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.

These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English sessions . These particular worksheets focus on the ongoing debate of Footballer wages and how much they earn compared with other occupations. Tasks include reading through an example of an online forum, leaving their own post, replying to other members comments and then answering a series of question based on the whole forums content. It requires learners to demonstrate various English skills and subtly embeds many of the Functional skills required for assessment. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com

An extensive bundle of all 4 instalments of resources centered on and around the Retail industry. They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. Series 1- 4 include the following resource Series 1 What is Retail? Jobs in the industry First impressions Retail Lingo Retail Sectors Customer Service (Observation Task) Taking Payment Cash Transactions Identifying Forgeries Checking a Check Till Problems Maths Task Chip and Pin Monopoly activity & Evaluation Recap Quiz Series 2 Window Displays Visual Merchandising & Task Shop Floor & Sales Areas Manual Handling & Task Lifting Equipment Deliveries Stock Management Stock Checks Product Placement & Task Recap Quiz Series 3 The Customer Internal Customers Customer Profiles Customer Research Effective Customer Service Before, During & After Pro’s & Cons for the Company Presentation Task Non Verbal Communication Communication Task Experiences of Customer Service Customer Service Card Activity Series 4 What is Teamwork Prioritising Tasks Communication Breakdowns Conflict within a team Benefits of Teamwork Communication Types Body Language Two way Communication Team Scenario Task Humour in the Workplace Teamwork Roles Recruitment Task Timed Wordsearch Series Recap Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resourcs are in PDF Format but also available as a fully editable Word doc by request.

This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skill Award and Certificate (5546) The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular instalment in the series focuses on the importance of Interpersonal Relationships and covers the following criteria. UNIT 434 - Interpersonal Relationships Understand interpersonal relationships. 1.1 describe what is meant by the term interpersonal relationships 1.2 explain the importance of developing positive interpersonal relationships 1.3 describe the differences between interacting with individuals and as part of a group 1.4 describe qualities important in developing interpersonal relationships 1.5 describe qualities important in developing group relationships. Understand how to interact positively with others. 2.1 describe the reasons for having boundaries when interacting with others 2.2 give examples of boundaries in interpersonal relationships 2.3 outline different ways of making decisions. Other Units in this series are available on TES and within the Grainge_Ed Resource Shop

The 1st of a series of resources centered on and around the Retail industry. These 15 worksheets can be delivered individually, collectively and in any order. They can be in adapted to suit a range of learner styles and levels. This particular series includes the following: What is Retail? Jobs in the industry First impressions Retail Lingo Retail Sectors Customer Service (Observation Task) Taking Payment Cash Transactions Identifying Forgeries Checking a Check Till Problems Maths Task Chip and Pin Monopoly activity & Evaluation Recap Quiz Series 2, 3 & 4 available Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.

This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself comprises many units, all of which require an assessment to present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off. The workbook can be delivered as individual worksheets or as a final assignment that would typically follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular instalment in the series focuses on Career Progression and covers the following criteria. 1.1 define the meaning of environment 1.2 define the meaning of environmental awareness. 2.1 list issues that affect the local environment 2.2 list issues that affect the wider environment. 3.1 outline ways to address environmental issues 3.2 identify ways to raise awareness of environmental issues. Other Units are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available; feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key; we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.

The 3rd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series focuses on Customer Service and includes the following: The Customer Internal Customers Customer Profiles Customer Research Effective Customer Service Before, During & After Pro’s & Cons for the Company Presentation Task Non Verbal Communication Communication Task Experiences of Customer Service Customer Service Card Activity Series 1, 2 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.

These worksheets have been designed and proven to challenge and assess learners ICT knowledge and capabilities using a functional approach. The tasks engage all and promote creativity and individuality. This particular worksheet focuses on a task that requires learners to demonstrate their capabilities of exploring a chosen country using online resources to research and then transfer their investigations into a presentation that will educate both their peers and tutor. They will then present their findings using the PowerPoint platform. This resource is available to download as a PDF file however an editable Word version is available just message me for this format.

The 4th instalment in a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series focuses on Teamwork and includes the following: What is Teamwork Prioritising Tasks Communication Breakdowns Conflict within a team Benefits of Teamwork Communication Types Body Language Two way Communication Team Scenario Task Humour in the Workplace Teamwork Roles Recruitment Task Timed Wordsearch Series Recap Series 1, 2 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD Resource that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.n

This series of FLASHCARDS are based around Retail and accompany the Retail Skills Workbook Series available here on TES, however can be used just as effectively as a standalone resource. They can be in adapted to suit a range of learner styles and levels. They should on printed on card (preferably) double sided and then cut out and used in any way that best compliments your own teaching style. Flashcards are proven as an effective method in assisting learning and ensuring it is taking place. They embrace a wonderful mental process called ‘Active Recall’ and can be used in various ways such as: • Recapping knowledge – As a starter activity related to the previous lesson. • Refreshing knowledge - Incorporating them randomly in any lesson. • Revising for exams - Confirming the knowledge required for assessment. • Embedding both Maths & English. • Embracing Equal Opportunities & Diversity. • Creating new knowledge – The possibilities are endless. Retail Skills Workbook Series 1, 2, 3 & 4 available. Series 5 Coming Soon

This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off. These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular installment in the series focuses on preparing learners for a Work Based Placement and is broken in to two parts. The first series of work sheets are designed to give the learner an understanding of how to prepare for their up and coming work experience and plan their journey to their placement. It then also includes an extensive and detailed Work experience Diary which will be used to gather evidence throughout and after their placement. Learner outcomes are as follows; Be able to prepare for his/her work experience Be able to plan a journey to work Be able to follow requirements during the work experience Be able to complete a work experience review Other Units in this series are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.

These workbooks have been designed and proven to educate learners and enhance knowledge, creativity, individuality and embed valuable functional skills. This particular workbook is based around the Painting and Decorating Trade and subtly embeds many of the Functional skills required for assessment. Thislevel is pitched around E3 The workbook includes 4 main tasks and are broken down as follows; Task 1 – Know the basic terms and language used within the Painting and Decorating trade. This task requires learners to build a glossary of some of the commonly used terminology when Painting and Decorating. This can be completed over a set period as you gain further understanding of the trade. Task 2 – Show your knowledge of the Basic Tools and Materials used in Painting & Decorating. This task requires learners to identify some of the many tools and materials used every day in the trade, followed by an understanding of how, why and what they are used for. Task 3 – List the stages required to prepare a Painting and Decorating area. This task requires learners to become familiar with how to prepare a painting and decorating workspace effectively, demonstrate knowledge of the various steps and the best order in which to carry them out. Task 4 – Confirm an understanding of Health and Safety when Painting and Decorating. This task requires learners to recognise the hazards and dangers relevant to working in a Painting and Decorating environment and know how to minimise any risks of injury or illness to yourself and others. The 4 tasks can be completed in any order and each page of the Workbook can be signed off as and when the candidate has met the criteria. The workbook includes answers, although this is guidance for Tutors or Assessors only as the answers could be open to interpretation and differ depending on the context. I have also included on the Tutor/Assessor pages a breakdown of the English skills (predominantly reading in this sample) to be exercised and demonstrated in each task. The Images sourced are all royalty-free and are licenced for commercial use. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com

The 2nd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series includes the following: Window Displays Visual Merchandising & Task Shop Floor & Sales Areas Manual Handling & Task Lifting Equipment Deliveries Stock Management Stock Checks Product Placement & Task Recap Quiz Series 1, 3 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.